Privacy Policy
This Privacy Policy explains how Lunyee Laser Cutter (hereinafter “Site,” “we,” “us,” or “our”) collects, uses, and
discloses your personal information when you visit, use, or make purchases on https://jp.lunyeecnc.com/ (hereinafter the “Site”)
or contact us in other ways (collectively, the “Services”). In this Policy, “you” refers to
customers, Site visitors, and other individuals whose information we collect under this Policy.
Please read this Privacy Policy carefully. By using or viewing the Services, you agree to the collection, use, and
disclosure of information as described in this Policy. If you do not agree, please do not use or view the Services.
■ Changes to this Privacy Policy
We may update this Policy from time to time due to changes in our business practices or for other operational, legal, or regulatory reasons.
We will post the revised Policy on the Site, update the “Last Updated” date, and take any measures required by applicable law.
■ How We Collect and Use Personal Information
To provide the Services, we have collected your personal information from various sources over the past 12 months as follows.
The information we collect and use varies depending on how we interact with you.
We may also use the information we collect to communicate with you, provide the Services,
comply with applicable legal obligations, enforce applicable terms of use, and protect or defend the Services, our rights, and the rights of users and others.
【Types of Personal Information We Collect】
The types of personal information we collect vary depending on how you use the Site and the Services. “Personal information” means
information that can identify, relate to, describe, or be linked to you.
【Information We Collect Directly from You】
- Basic contact information: name, address, phone number, email address
- Order information: name, billing address, shipping address, payment confirmation, email address, phone number
- Account information: username, password, security questions
- Shopping information: products you viewed, products you added to your cart, products you added to your wishlist
- Customer support information: information contained in messages you sent to us through the Services
Some Service features require you to provide certain information about yourself directly.
You may choose not to provide this information, but you may not be able to use or view these
features.
【Information We Collect Through Cookies】
We automatically collect certain information about your interactions with the Services (“Usage Data”).
To do so, we may use cookies, pixels, and similar technologies (collectively, “Cookies”). Usage Data may
include information about how you access and use the Site and your account (device information, browser information, network
connection information, IP address, and other information about your interactions with the Services).
【Information We Obtain from Third Parties】
We may obtain your information from third parties, including vendors and Service
providers that collect information on our behalf.
- Companies that support the Site and Services (such as Shopify)
- Payment processors: to collect payment information (bank account, credit/debit card information,
billing address, etc.), process your order, deliver it, and provide the products or Services you requested
- When you visit the Site, open one of our emails, click on one of our emails, or interact with the Services or our advertisements, we or a third party we work with may use online tracking technologies such as pixels, web beacons,
SDKs, third-party libraries, and Cookies to automatically collect certain information
Information we obtain from third parties is handled in accordance with this Privacy Policy.
We are not responsible for the accuracy of information provided by third parties, nor are we responsible for third-party
policies or practices.
【How We Use Personal Information】
- Providing products and Services: to fulfill our contract with you, process payments,
fulfill orders, send notifications about your account, purchases, returns, and exchanges, create and manage your account, arrange delivery, assist with returns and exchanges, and allow you to post reviews.
- Marketing and advertising: to send marketing,
advertising, and promotional communications by email, text, and mail, and to display advertisements for products and Services.
- Security and fraud prevention: to detect, investigate, and
respond to fraud, illegal, or malicious activity. If you create an account, you are responsible for
keeping your authentication credentials secure. We strongly recommend that you do not share your username, password, or other access information
with anyone else. If you notice any unauthorized use of your account, please contact us immediately.
- Communicating with you: to provide customer support and improve the Services.
■ Cookies
Like many websites, this Site uses Cookies.
For details about Cookies related to operating the store through Shopify, please see
https://www.shopify.com/legal/cookies. We use Cookies to
enable and improve the operation of the Site and Services (such as remembering your actions and settings),
perform analytics, and help you understand the Services. We may also allow third parties to use Cookies on this Site
to better tailor the Services, products, and advertisements to you.
Most browsers accept Cookies by default, but you can choose to delete or reject Cookies in your browser
settings. Deleting or blocking Cookies may adversely affect your user experience and may cause some Services or features to
not function properly or be unavailable. Also, blocking Cookies
does not completely prevent information sharing with third parties such as advertising partners.
■ Disclosure of Personal Information
We may disclose personal information to third parties in accordance with this Policy for legitimate purposes in the following situations:
- Vendors and third parties that provide Services on our behalf (IT management, payment processing,
data analytics, customer support, cloud storage, fulfillment, delivery, etc.)
- Business and marketing partners (including Shopify): to provide Services and
display advertisements. These partners use your information in accordance with their own privacy notices.
- When you instruct, request, or agree to the disclosure of certain information to a third party
(such as for product delivery, use of social media widgets, or login integration)
- Within our affiliates and corporate group: for legitimate business interests in operating our business smoothly
- In connection with business transactions such as mergers or bankruptcies, to comply with applicable legal obligations
(including responding to subpoenas, search warrants, and similar requests), enforce applicable terms of use, and protect or defend the Services, our rights, and the rights of users and others
Over the past 12 months, we have disclosed the following categories of personal information and
sensitive personal information (marked with an asterisk) about users for the purposes described above:
| Category | Category of Recipient |
|---|---|
| Identifiers such as basic contact information or specific order or account information, commercial information such as order information, shopping information, and customer support information, and internet or similar network activity such as usage data | Vendors and third parties that provide Services on our behalf (ISPs, payment processors, fulfillment partners, customer support partners, data analytics providers, etc.), business and marketing partners, affiliates |
Over the past 12 months, we have not used or disclosed sensitive personal information
to infer characteristics about you. We also have not “sold” or “shared” (as defined by applicable law) personal information
for advertising or marketing purposes.
| Category of Personal Information | Category of Recipient |
|---|---|
| Identifiers such as basic contact information or specific order or account information | Business and marketing partners |
| Commercial information such as records of products or Services purchased and shopping information | Business and marketing partners |
| Internet or similar network activity such as usage data | Business and marketing partners |
■ User-Generated Content
The Services may allow you to post product reviews and other user-generated content.
If you post user-generated content in a public area of the Services, that content will be public and accessible to anyone.
We cannot control who has access to information you choose to share with others,
nor can we guarantee that any party who can access such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information you make public,
nor for the accuracy, use, or misuse of information you disclose or receive from third parties.
■ Links to Third-Party Websites
This Site may contain links to websites and online platforms operated by third parties.
If you follow a link to a Site that is not affiliated with or controlled by us, please review its privacy and security policies and other
terms of use. We do not warrant or assume responsibility for the privacy or
security (including the accuracy, completeness, and reliability of information) of such Sites. Information you share on third-party social networking platforms
may be viewable by other users.
■ Children’s Data
The Services are not intended for use by children, and we do not intentionally collect personal information from children. If a child provides personal information, a parent or guardian
may request its deletion using the contact information below.
As of the effective date of this Policy, we have no actual knowledge that we are “sharing” or
“selling” personal information of individuals under 16 years of age.
■ Information Security and Retention
No security measure can guarantee complete safety and invulnerability, and we cannot guarantee “perfect security.”
Also, information transmitted may not be secure. We recommend that you do not send sensitive information
over insecure channels.
The retention period for personal information varies depending on various factors,
such as whether the information is needed to maintain your account, provide the Services, comply with legal obligations,
resolve disputes, or enforce other contracts or policies.
■ Your Rights and Choices
Depending on where you live, you may have some or all of the following rights.
However, these rights are not absolute, apply only in certain circumstances, and we may refuse your request
if permitted by law.
- Right of access/know: the right to request access to personal information we hold
- Right of deletion: the right to request that we delete personal information we hold
- Right of correction: the right to request that we correct inaccurate personal information we hold
- Right of portability: the right to receive a copy of personal information we hold and request that we transfer it to a third party
(subject to certain circumstances and exceptions)
- Right to opt out of sales, sharing, and targeted advertising: the right to direct us to stop “selling” or “sharing” and
to opt out of processing for targeted advertising purposes
- Right to restrict or opt out of the use and disclosure of sensitive personal information
- Right to restrict processing: the right to request that we stop or restrict the processing of personal information
- Right to withdraw consent: if processing is based on consent, the right to withdraw that consent
- Right to appeal: if your request for processing is denied, the right to appeal the decision
- Right to manage communication settings: you can unsubscribe from promotional emails at any time
using the unsubscribe option in the email
You may exercise these rights on the Site or by using the contact information below.
We will not discriminate against you for exercising these rights. We may ask you to provide verification information,
such as your email address or account information, to verify your identity. In accordance with the law,
you may designate an authorized agent to exercise these rights on your behalf.
We use Shopify advertising Services, such as Shopify Audiences, to personalize advertisements displayed on third-party websites.
To limit how Shopify merchants who use these advertising Services use your personal information in such Services, please see https://privacy.shopify.com/en.
■ Complaints
If you have a complaint about the processing of personal information, please contact us using the contact information below.
If you are not satisfied, you may have the right to appeal or complain to your local data protection authority,
depending on where you live.
■ International Users
We may transfer, store, and process personal information outside your country of residence (including the United States).
It may also be processed by staff and third-party Service
providers and partners in those countries.
When transferring personal information from Europe, we rely on approved transfer mechanisms,
such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the UK
competent authority (except for transfers to countries recognized as providing an adequate level of protection).
■ Contact Us
If you have questions about our privacy practices or this Policy, or wish to exercise your rights,
please email us at support@lunyeecnc.com.
Under applicable data protection law, we are the data controller of your personal information.
Our [EEA] and [UK] representative is [SHOPIFY].